Service that answers on its own
WhatsApp and Instagram connected to the system to answer frequent questions, forward quote requests with context and create contact records.
Miranda FariaConsulting & TechnologyContactAutomation
A client asks for a price, an order arrives through another channel and the same details have to be typed again. We connect messaging, spreadsheets and systems to reduce that repeated work. Automation handles the defined steps while people follow up exceptions and decisions. The same approach can support business systems, websites and operational routines.
AUTOMATION: THE THESIS
Each time data passes from one hand to another, the operation pays a tax: time, error, rework. Automation cuts that tax: the message becomes a record, the record becomes a charge, the report assembles itself. What is left of the day becomes decision.
What's included
WhatsApp and Instagram connected to the system to answer frequent questions, forward quote requests with context and create contact records.
The form feeds the sheet, the sheet talks to the panel, the order is born in one place and shows up in the other. No double typing, no 'let me check here'.
Weekly report on Monday morning, low-stock warning, backups and syncs outside business hours. Repetitive work has a schedule, and it is not yours.
AI helps turn descriptions into structured records, with fields such as brand, model, year and category. A person checks the result before it is used.
How it runs
One conversation to find where the process jams. No cost.
A proposal with deliverable, deadline and price set. No surprise later.
You follow along during, not only at the end.
System live, you trained to operate it. The infrastructure is in your name.
Proof in the field
MotorMoura: the dealer's free text (a road train described in three words) becomes a structured record read by AI: brand, model, year, power. On the same record, the system estimates which parts that equipment is likely to buy.
Automation integrated with every other solution: in management, the low-stock alert is born on its own; on the website, the form delivers the lead ready; on WhatsApp, the first answer arrives before the coffee gets cold.